Why is my signature pad displaying a yellow mark next to it in device manager?

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• Why is my pad is no longer writing in the area that the pen is touching?

  Unfortunately this is hardware issue that can not be fixed via update or calibration. Please contact Ambir Support to check the warranty status of that device.

• How do I use the signature pads with QuickBooks?

  Here is a link to a video that goes over using Ambir Signature pads with Quickbooks. https://youtu.be/TJmjkhn8Q6E

• No Power/Scanner Not Connected Error

  If you received an error message that your scanner is not connected, there may be a problem with the driver. This can be caused by several factors, the most common being incorrect driver installation or incomplete driver installation. Below is a ...

• Do I need a linux driver for my Ambir Scanner to run on a linux based thin client device such as a HP thin client or a WYSE device?

  You do not need a Linux driver for scanner to run on these HP thin clients or WYSE thin clients. We recommend that you follow these steps to get your Ambir scanner running: Install the scanner driver on the Windows server. Enable USB redirection (or ...

• The scanner is pulling multiple papers through at once. What do I do?

  If your scanner is pulling multiple pages through at the same time, the pad module is the most likely cause of the issue. Replacing the feed pad module will resolve the issue.