General
How do I get the fist and last checksums of a UPC-E barcode to output when I scan a UPC-E code?
To get the first and last checksums of a UPC-E barcode to output when scanning UPC-E codes, scan the following 2D code and it will enable the checksums to out after scanning UPC-E Codes:
How do I log out of a cloud service?
To log out of a cloud service, click the Advanced Settings icon in the left menu. In the Advanced Settings menu, click Reset Cloud Credentials.
I don’t see OneDrive Personal or OneDrive Business. Can I save to those cloud services?
Yes. To save to OneDrive Personal or OneDrive Business, complete the following steps: Open AmbirScan software. Click on Click the … next to Select a Save File Path. Select your OneDrive or OneDrive Business Click Your settings are now saved.
No Power/Scanner Not Connected Error
If you received an error message that your scanner is not connected, there may be a problem with the driver. This can be caused by several factors, the most common being incorrect driver installation or incomplete driver installation. Below is a ...
Why Isn’t the Scanner Pulling my Card/Document?
If your scanner is not automatically pulling your card/document when inserting into the scanner, verify that Auto Scan is turned on. The image below displays when Auto Scan is turned off: To turn on Auto Scan, click the Auto Scan button. You should ...
How do I import contacts into Google mail?
To import contacts into Google mail, complete the steps below: Open Google contacts. Click More and then click Import. Click Select File, then browse to your .CSV file. Click Import.
How do I import a .CSV file into Outlook?
To import your saved contacts from a .CSV file to Outlook, follow the steps below: 1. Open Outlook. 2. Select the File menu option. 3. Select Import/Export
How do I import my .CSV contacts into Salesforce?
To import your .CSV contacts into Salesforce, follow the steps below: Log into Salesforce and select Setup from the main menu. Search Data Import Wizard and select the option displayed. Select Launch Wizard. Select Accounts and Contacts or Leads ...
Why am I being asked to enter a license key?
AmbirScan allows a free trial of up to 10 scans for business card scanning. If you are receiving this message, you have used all of your trial scans and must purchase the software license. You may purchase a license here.
Can I use my license key on multiple computers?
No. Single purchased license keys may only be used on one computer at a time. If you need to change computers, you must first deactivate your license key before using it on another computer. To deactivate your license key, click on Advanced Settings, ...
I have a license key. Where do I enter it?
If you have purchased a license key, you must enter it into the software. Open AmbirScan Click on Advanced Settings, then Register License. You will then be prompted to enter your license key.
How do I change profiles?
The profile selected to scan will be shown on the main Scan window of AmbirScan. To change the scanning profile, you can select from the drop-down list, or, use the Hot Keys associated with the profile. Please note the following are default profiles ...
How do I add/delete/edit a profile?
You may add/delete/edit profiles at any time. To do this, click on the Settings tab and adjust from that screen, To delete a profile, select the profile in the drop down menu and click the minus icon. To add a profile, select all of your required ...
What is a profile “hot key”?
A: “hot key” is a keyboard shortcut using the keyboard function keys (F1-F12) to quickly access scanning profiles without interacting with the software interface. You may use up to 12 shortcut keys. To delete a profile, select the profile in the drop ...
Can my Ambir Scanner scan to excel?
A: All Ambir Sheetfed scanners have the ability to scan to excel.
What is a tag? Do I need to use it?
Tags are labels you add to files after the scans are completed to help you organize. Tagging is turned on by default in AmbirScan. It is not a required field and may be bypassed by clicking Cancel if you do not want to use the tagging feature.
How do I search for tagged files?
After you have a tagged a file, you can search for the tag within AmbirScan for quick retrieval. For example, if you scan a large amount invoices, use ‘Invoice’ as a tag. When you enter ‘Invoice’ in the Search field in AmbirScan, any file tagged with ...
Can I search for a file name?
At this time, the Search function only searches for words located within a document. It does not search for words in the file name.
Can I export the settings of AmbirScan from one computer to another?
Yes. To export the settings, follow the steps below: Close AmbirScan Open C:\ProgramData\AmbirTechnology Copy the AS.sdf file Drop the file into the C:\ProgramData\AmbirTechnology of the computer you want the settings copied to. Open AmbirScan
AmbirScan User Guide
AmbirScan User Guide Download Your User Guide CLICK TO DOWNLOAD
I need to set up my scanner to use with athenahealth. What do I do?
For models DS690gt, PS667, PS667ix, DS687, DS687ix, DS490, DS490ix, PS600, PS600ix, click here For models DS820i, DS820ix, DS930u, DS940u, DS960u, 940gt, 960gt, click here Note: Non-Ambir branded scanners require a license purchase. Please contact ...
How do I save to a cloud service?
Click the Cloud icon on the left menu of AmbirScan. Select the cloud service you want to save to and enter your login credentials. Once entered, AmbirScan will remember your login.
I lost my calibration sheet. What can I do?
For optimal performance, calibration sheets are strongly recommended and can be purchased here. If you need to calibrate in the interim, you may use a plain white sheet of 8×11 ½ sheet of paper. For card scanners, fold the sheet lengthwise to fit the ...
How do I clean my sheetfed scanner?
Non-IX series scanners (excluding PS667ix): Lightly spray a lens cleaning solution on the cleaning sheet provided. If you do not have a spray, place a few drops of rubbing alcohol on the sheet. Open the AmbirScan Click on Settings in the left side ...
How do I calibrate my scanner?
To calibrate in AmbirScan, complete the following steps: Open AmbirScan. Deselect Auto Scan (Note: when deselected, circular arrows will be displayed on the button). Click on Settings on the left side menu. Insert your calibration sheet. Select ...
I deleted the Business Card profile. How do I get it back?
To create the Business Card Reader profile again, complete the following steps: Open AmbirScan. Select Advanced Settings in the left menu bar. Select Create Outlook Contact and Export CSV file. Select Settings in the left menu bar. Make sure the ...
Can I import my contacts into a third-party software?
Most applications allow for .CSV importing. Please check with your application for information on importing. Click here for steps on importing to Outlook.
Does AmbirScan recognize handwritten text?
No. AmbirScan only recognizes typed text.
Does AmbirScan recognize languages other than English?
AmbirScan OCR technology is only available for English language at time of this release.
The software is not reading/entering wrong information in the fields.
AmbirScan software is designed to identify and read most commonly used data fields on business cards. However, there are times where data may not be displayed properly after scanning. Certain factors may cause minor errors in reading: layout of the ...
How do I turn off scanning to .CSV?
To turn off scanning to .CSV, select Advanced Settings in AmbirScan and deselect the Export to .CSV option.
How do I backup my scanned contact information?
AmbirScan makes backing up your contacts easy by exporting the data to a Contacts.CSV file located in the C:\Users\Public\Documents\AmbirScan folder. The Contacts.CSV file contains the following fields: Title, First Name, Last Name, Company, Address, ...
Can I scan to Google and/or online email contacts?
No, AmbirScan does not scan to any online contacts. You may import the .CSV file into Google to add your contacts manually.
I don’t have Outlook installed on my computer. Can I scan using the web version?
No, AmbirScan Business Card Reader does not scan to Outlook’s web version. You must have Outlook client installed on your computer.
How do I scan to Outlook?
To scan to Outlook, complete the following steps: Select Business Card Profile F4 in AmbirScan. Insert the card into the scanner. The scanner will pull the card through automatically (Auto Scan must be turned on.) After a few seconds, you may see a ...
What versions of Outlook are supported?
AmbirScan Business Card Scanning is supported on the following local Outlook client versions: 2010 2013 2016 2019
Does this software read text on both sides of the card?
No. The reading software is only available on the front-face of business cards.
Does this software recognize foreign languages and/or handwritten notes?
No. AmbirScan Business Card Reading software only works in conjunction with English typeface characters.
Is Business Card Scanning software free?
Customers who purchase a -BCS sku scanner will receive a license key for full use of the software. No additional purchase is necessary. If you have previously purchased an Ambir scanner, the AmbirScan Business Card software allows a 10 card scan ...
The scanner is making a clicking noise when I try and scan. What do I do?
If your scanner is making a clicking noise, this is likely a gear issue within the scanner. Please reach out to Ambir Tech support to check the warranty status of the scanner.
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