Replacement parts for the 800ix series can be found here. For instructions on how to replace the pad module or roller, please refer to page 9 of the 800ix User Guide.
If your scanner is pulling multiple pages through at the same time, the pad module is the most likely cause of the issue. Replacing the feed pad module will resolve the issue.
We currently do not have any scanner driver or scanning software for Chromebooks. However, if you are using a Chromebook to access a Windows virtual environment via Citrix, you can turn on USB redirection to scan via Windows virtual session. Please ...
You do not need a Linux driver for scanner to run on these HP thin clients or WYSE thin clients. We recommend that you follow these steps to get your Ambir scanner running: Install the scanner driver on the Windows server. Enable USB redirection (or ...
We can offer a Linux SDK which includes low-level driver (LLD) and sample code demonstrating its use. It is recommended for developers who are writing their own application to run in a Linux environment. If you would like to request a linux driver ...
Unfortunately this is hardware issue that can not be fixed via update or calibration. Please contact Ambir Support to check the warranty status of that device.
If your signature pad is displaying a yellow mark in Device Manager, you must install the driver for that pad. Click this link for the driver: https://acct90501.secure.netsuite.com/c.ACCT90501/FTP/CDM20814_Setup.exe